I click on New Folder and nothing happens. I right click on my desktop and the only folder available is a zipped compressed folder which I do not want. I want to be able to open a new folder as I did before. I can download files but to put individual files into one folder is no longer possible as it won't let me open a new folder, any help would be appreciated.
While researching on this issue, I found few links that might be of some help to you. You may refer to links: http://bit.ly/BLUov , http://bit.ly/ZqeMMB and http://bit.ly/ZkQSmN
Note: The steps mentioned in the links above lead to registry changes. Before you proceed, you can either back up the registry settings or can create a restore point. You may get detailed information on creating the restore point from link: http://bit.ly/RrpN1Q
If the above steps does not work, you may run a SFC scan on your computer by following steps from link: http://bit.ly/70gbQ
If the issue persists, you can try a system restore and restore it to the date prior this issue occurred. All the data on computer will be safe but the applications that you have installed after that restore point, you might need to re-install it.
Open System Restore by clicking the Start button . In the search box, type System Restore --> Click it. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Follow the prompts to choose a restore point and restore your computer.
Hope this helps.
Thanks and Regards,